Scope of WEB Consulting Services

WEB Consulting Services works with Microenterprise Development Organizations (MDO) on a variety of topics related to building and strengthening microenterprise programs. We work with organizations one-on-one through on-site visits to client locations, site visits to WEB, Inc. home office, group training seminars, and electronic listservs to build capacity, knowledge and skills of our client organizations. Frequently organizations are asking questions such as:

          How can we build partnerships with existing community organizations and agencies that support
            entrepreneurship as a strategy to reduce poverty?

          How can we improve service delivery and increase funding opportunities?

          How do I know if my MDO is effective at achieving outcomes or impacting my local community?

          How can we become a sustainable organization in light of funding cutbacks?

          What services and programs would best meet the needs of our clients?

WEB Consulting Services is positioned, by its experience as a microenterprise development organization, to build capacity at existing MDOs and other agencies committed to helping low-income and minority populations to achieve economic self-sufficiency by offering consulting services in the following key areas:

    Strategic Planning - How to develop a mission and goals, how to organize an agency for results, leadership training, sound financial planning, and how to use IT systems for maximum effect.

    Executive Coaching - Confidential private sessions available to MDO leaders and managers about how to reach the next level of leadership in their organization. Topics covered are broad in range depending on the individuals. Sample topics covered from past sessions include: achieving leadership competency, developing interpersonal skills, increasing self-awareness, polishing personal presence, and fostering beneficial team dynamics.

    Outreach - How to promote an MDO program in its community to reach potential clients and develop a cadre of volunteer support for the program.

    Development and Sustainability - How to obtain financial support for an MDO program and grow to meet an increasing demand on a successful program. How to partner with organizations to further the mission of the MDO. How to develop multiple income streams to achieve long term sustainability.

    Entrepreneurial Development and Business Skills Training - How to determine program content, select an effective curriculum, and use experiential teaching methodologies that have proven successful in adult education, as well as how to develop standards for program completion. How to train instructors on effective curriculum delivery methods.

    Screening - How to organize an efficient screening process and develop effective criteria to select candidates with entrepreneurial qualities for an entrepreneurial training program.

    Program Design and Implementation - How to build a comprehensive program which supports the
entrepreneur's business growth after the training session:
      –  How to establish an effective mentoring program which links experienced entrepreneurs with
          program participants.
      –  How to establish a loan fund and other options to provide access to capital
      –  How to establish an access to markets programs which effectively matches program participant needs.
      –  How to establish a resource sharing program which shares information regarding business
          opportunities and sharing of equipment and services to cut costs.

    Support Services - How to counsel and refer program participants to resources that will address their needs outside the MDO program and area of competence, to help participants maintain personal stability during the course of MDO training.

    Technical Support - How to offer program graduates the business technical support services they need to establish, stabilize and expand their entrepreneurial endeavors.

    Evaluation - How to insure that at each step of the program services, sufficient data is collected in useful manners that will enable an MDO to evaluate its effectiveness and constantly review and revise its service delivery methods to achieve maximum impact in its community.

WEB Consulting Services is positioned to provide a variety of services to organizations through tailoring a program to meet your specific needs. We will guide and coach your organization from the planning stages through program implementation and evaluation.

          We perform assessments to best determine your needs and invite you to share your vision of what you want
            your program to become.

          We jointly create a workable solution for your organization.

          We are available for additional follow-up consultation to ensure the outcome meets your expectations.

          We facilitate peer learning exchanges for continuous skill and relationship building in the MDO industry.

We have worked with organizations across the nation and across the globe to empower entrepreneurs within their communities.

WEB Consulting Services will be guided by these values in the consulting services that it provides:      –  Nurturing economic rights for individuals globally      –  Excellence in service delivery      –  Innovative techniques in design and delivery      –  Honesty, integrity and respect in all dealings and associations